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To maintain the highest level of customer service, Cellars
Wine & Spirits Warehouse requires a minimum order of$100.00 to be shipped to a single
location. All orders will be confirmed via email and processed within two
business days of receipt. We will contact you by the end of the next
business day if there are any problems with your order. You may place an
order via one of the following options: • Website – place an order right now on this site by using your Visa, MasterCard, Discover or American Express. All information is secured under our company security policy. •Telephone – Call us at 954-764-4764 to place an order over the phone. •In Store – Visit us at 1739 East Sunrise Blvd. In Fort Lauderdale and place your order. Please note that in the instances of older vintages and fine and rare wines, availability in many cases is extremely limited. We will do our best to fill your order but cannot be held responsible if an item is not available at that time. If we do not have the item that you are looking for we would be happy to try and special order it for you. Please note that all special orders are done in full case quantities only. Our Guarantee We guarantee the utmost in quality merchandise and exceptional service. Please let us know if for any reason you feel that your expectations have not been met. Our first priority is you, our customer, and we will do all that we can to ensure that you are satisfied with Cellars Wine & Spirits Warehouse in every way. Privacy Cellars Wine & Spirits Warehouse holds the highest respect for its customers and guarantees our firm commitment to your privacy. We do not sell any of the information provided by you to any other institutions. By registering with us you will automatically be added to our mailing list but you do have the option to "opt out." If at any time you would like to be removed from our list, simply contact us and you will be removed. Security As a customer you reserve the right to be concerned about the security of your credit card information. Please be assured that your financial information is sent to us via encrypted data and can therefore not be received or deciphered by other merchants or individuals. Cellars Wine & Spirits Warehouse has taken the steps to ensure your security by installing VeriSign. If you are still not comfortable with releasing your credit card information via our website, you may call 954-764-4764 after placing your order. Please note that no orders will be considered complete until payment has been submitted. Contact Us We encourage you to contact us for any reason and certainly hope that you will do so if you are not completely satisfied with the service that you received from Cellars Wine & Spirits Warehouse. You can reach us at glstewart@msn.com or via telephone at 954-764-4764 or visit our store at 1739 East Sunrise Blvd., Fort Lauderdale, FL 33304. Shipping You must be at least 21 years of age to purchase wine, spirits or beer. By placing your order you have represented to Cellars Wine & Spirits Warehouse that you are at least 21. All deliveries must be received by an adult of legal drinking age. We are only allowed to ship within the State of Florida. We offer three shipping options: • Ground Service – approximately 2-5 business days in transit. • Air Service – 1-2 business days in transit. • Locall Delivery – Broward, Dade & Palm Beach Counties only. 1% of the total purchase price will automatically be added to your order to cover any breakage or loss that may occur. If you would like to decline this coverage please uncheck the acceptance box on the shipping form. By waiving the coverage you relinquish Cellars Wine & Spirits Warehouse of any and all responsibility of breakage or loss that may occur to your order. All orders will be confirmed via email and processed with two business days. We will contact you by the end of the next business day if there are any problems with your order. Please note that your shipping costs are estimated. Actual costs will be confirmed with you when your order is placed. Services At Cellars Wine & Spirits Warehouse we pride ourselves on customer service, when we think of customer service it does not stop at our sales associates simply assisting in the placing of an order for a case of wine, spirits or beer. There are a number of other services that we offer our customers and we hope that you will take advantage of them and the expertise of our staff. Please contact us for the estimate in doing any of these services. |
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